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Store Policy

Welcome to Packemwms — your destination for quality home and travel storage bags.

📦 Shipping Policy

We process all orders within 1–3 business days (excluding weekends and holidays). Free shipping is available for all orders within the USA and Europe.

  • USA delivery: Estimated within 5–7 business days

  • Europe delivery: Estimated within 10–15 business days

  • International orders: Delivery times vary by location

Once shipped, you will receive a tracking number via email. For questions, contact us at packemwmsstore@gmail.com.

🔄 Return & Exchange Policy

You have 30 days after receiving your item to request a return. To qualify, items must be unused, with original tags and packaging.

Email us at packemwmsstore@gmail.com to begin your return. Once approved, we will send return instructions and a shipping label.

Items returned without request approval will not be accepted.

⚠️ Damages & Issues

Please inspect your order upon arrival. If it's defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

🚫 Non-Returnable Items

We do not accept returns for the following:

  • Custom or personalized items

  • Perishable goods

  • Hazardous materials

  • Sale items or gift cards

🔁 Exchanges

If you need a different item, return your original product first. Once accepted, place a new order separately.

🇪🇺 EU 14-Day Cooling-Off Period

Customers in the EU may return eligible items within 14 days, no reason required, as long as the product is unused, tagged, and in original packaging.

💳 Refunds

After we receive and inspect your return, we’ll notify you of approval. Refunds are issued to the original payment method within 10 business days.

If it's been over 15 business days since approval and you haven’t received your refund, please contact us.

📍 Contact Information

Store Name: Packemwms
Company Name: PACKEMWMS LLC
Email: packemwmsstore@gmail.com
Phone: +1 984-810-0833
Address: 7002 MEANDER CT, TALLAHASSEE, FL 32309, USA

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