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Return Policy

At Packemwms, we offer a 30-day return policy. You have 30 days from the date of receiving your item to request a return.

To qualify, your item must be unworn or unused, with tags intact, and returned in the original packaging. Please retain your receipt or proof of purchase.

To initiate a return, contact us at 📧 packemwmsstore@gmail.com.
Send approved returns to:
🏠 7002 MEANDER CT, TALLAHASSEE, FL 32309

Once your return is accepted, we’ll email you a return shipping label along with clear instructions.
⚠️ Returns sent without approval will not be accepted.

For any questions, feel free to contact us anytime.

🛠️ Damages & Issues

Please inspect your order when it arrives. If you receive a defective, damaged, or incorrect item, contact us immediately so we can evaluate the issue and make it right.

🚫 Non-Returnable Items

Certain items are not eligible for return:

  • Perishable goods (e.g., food, flowers, plants)

  • Custom or personalized products

  • Personal care items (e.g., beauty or hygiene products)

  • Hazardous materials or flammable substances

  • Sale items and gift cards

If you're unsure whether your item can be returned, please reach out to us.

🔄 Exchanges

To exchange an item, we recommend submitting a return first. Once it's accepted, place a new order for the replacement item.

🇪🇺 EU 14-Day Cooling-Off Period

If your order ships to a country in the European Union, you have the right to cancel or return it within 14 days of delivery—for any reason. Items must be unused, with original tags and packaging, and accompanied by proof of purchase.

💳 Refunds

We’ll notify you once we’ve received and inspected your return. If approved, we’ll issue your refund via your original payment method within 10 business days.

Please note it may take additional time for your bank or credit card provider to process the refund.

⏳ If it has been more than 15 business days since approval and you haven’t received your refund, contact us at 📧 packemwmsstore@gmail.com.

📞 Contact Information

Store Name: Packemwms
Company Name: PACKEMWMS LLC
Email: packemwmsstore@gmail.com
Phone: +1 984-810-0833
Address: 7002 MEANDER CT, TALLAHASSEE, FL 32309

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